Privacy Policy

Introduction

At Pottar Store ("we," "our," or "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect only the information necessary to provide our services and ensure a seamless experience.

Information You Provide

When you interact with our website, we may collect:

  • Account Information: Name, email address, and other details provided during account creation.
  • Order Details: Custom product specifications and delivery information.
  • Communication Data: Messages or inquiries sent through our contact forms or email.

Automatically Collected Information

When you visit our website, we may collect:

  • Usage Data: This includes anonymous information such as IP address, browser type, operating system, and pages visited. This data is used to monitor and improve our website's performance and is not linked to any individual user. We do not use it to track or identify individual users, ensuring compliance with our Cookie Policy.
  • Cookies: Essential cookies to enable features such as product design tools and order tracking. See our Cookie Policy for more details.

How We Use Your Information

We use your information solely for the purposes of providing and improving our services. Specifically, we use it to:

  • Process and fulfill your orders.
  • Customize and deliver your custom products.
  • Provide customer support and respond to inquiries.
  • Improve website functionality and user experience.
  • Comply with legal obligations.

We do not sell, share, or use your personal data for advertising or marketing purposes.

How We Protect Your Information

We implement strict measures to safeguard your personal data, including:

  • Secure servers and encryption for data storage and transmission.
  • Restricted access to sensitive data, limited to authorized personnel only.
  • Regular monitoring for potential vulnerabilities and threats.

Despite these measures, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

Sharing Your Information

We do not share your personal data with third parties except in the following cases:

  • Service Providers: To facilitate order fulfillment, shipping, or payment processing.
  • Legal Compliance: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred as part of the assets.

All third parties we work with are bound to comply with data protection regulations.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to our legal obligations.
  • Objection: Object to the processing of your data in certain cases.

To exercise any of these rights, please contact us at info@pottar.store.

Cookies

We use cookies only for essential purposes, such as enabling our product design tools and order tracking. For more information, please review our Cookie Policy.

Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this policy, including compliance with legal, accounting, or reporting obligations.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:

Acknowledgment

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.